About Us

As a stakeholder of Altura, someone who has a “stake” in Altura’s success, you expect us to provide accurate, consistent and personalized service with every interaction, every time. You also expect us to conduct our business with you, our business partners, and our community with the highest level of ethical and professional conduct and behavior.

In accordance with Board Policy, every Director, Committee Member, Officer, Agent and Employee of Altura Credit Union shall be guided by the our Code of Ethics.

How to Reach the Ethics Hotline

  • Altura Ethics Hotline — 1-888-416-1301

Altura’s Ethics Hotline, provided by EthicsPoint, listens to and acts upon concerns expressed by members, employees, partners and suppliers about possible violations of company policies, laws, or regulations such as improper or unethical business practices, and health and safety issues.

As a member, employee, supplier and/or partner of Altura, you are encouraged to communicate your concerns, as well as ask questions about ethical issues.

The Ethics Hotline is available to all Altura members, employees and concerned individuals outside the company.

Call toll free at 1-888-416-1301, or to submit a report online.