There is a phishing text scam going around that sends a text message stating it’s from “X Bank or Credit Union” and to call 951-231-4867. When calling, it requests for you to enter card and/or account information. THIS IS A SCAM.
If you’ve received this text, please do not release any information. If you have, contact your financial institution right away to have your card blocked.
Recent Card Compromises
Recently, we have seen some very aggressive tactics by people posing to work with IRS. These scammers are very aggressive with Members and use scare tactics such as threatening deportation, jail, and driver’s license revocation as forms of scaring member’s into sending the money.
Additionally, it is important for taxpayers to know that the IRS:
• Never asks for credit card, debit card or prepaid card information over the telephone
• Never calls without first mailing you a bill documenting the reason and tax year
• Never insists that taxpayers use a specific payment method to pay tax obligations
• Never demands that you pay taxes without an opportunity to appeal or question the amount owed
• Never requests immediate payment over the telephone and will not take enforcement action immediately following a phone conversation. Taxpayers usually receive prior notification of IRS enforcement action involving IRS tax liens or levies
Potential phone scam victims may be told that they owe money that must be paid immediately to the IRS or they are entitled to big refunds. When unsuccessful the first time, sometimes phone scammers call back trying a new strategy.
If you get a phone call from someone claiming to be from the IRS, here’s what you should do:
•If you know you owe taxes or you think you might owe taxes, call the IRS at 1.800.829.1040. The IRS employees at that line can help you with a payment issue, if there really is such an issue.
•If you know you don’t owe taxes or have no reason to think that you owe any taxes (for example, you’ve never received a bill or the caller made some bogus threats as described above), then call and report the incident to TIGTA at 1.800.366.4484.
•You can file a complaint using the FTC Complaint Assistant; choose “Other” and then “Imposter Scams.” If the complaint involves someone impersonating the IRS, include the words “IRS Telephone Scam” in the notes.
For more information, please visit the IRS website here www.irs.gov/uac/Newsroom/IRS-Repeats-Warning-about-Phone-Scams
Tax Return Phishing Scams – Email
Things you should know:
• The IRS will never initiate contact with taxpayers by email, text message, social media.
• Any legitamate IRS webpage will begin with irs.gov
• Don’t be fooled by close variations (such as irsgov, irs.net, or similar)
•Forward fraudulent email to email@example.com, then delete the orignal email immediately.
Thieves use Social Security number to file bogus tax returns and pocket tax refunds they are not entitled to.
Click here to view a more detailed list of various Tax Return Scams and what you can do to protect yourself.
Albertsons and Home Depot’s compromise.
Home Depot and Albertsons have recently reported a data breach. As the retailers investigate their breach, we want to put our loyal Members at ease. Members can have their credit, debit or ATM card(s) blocked and be issued a new one at no cost. We strongly encourage all Members to monitor their accounts through Online and Mobile Banking, and sign up for eAlerts to receive text or email notifications of your account activity. If you have any questions or concerns
regarding your account, please call 888-883-7228 or visit your local branch.
For additional information on the
Home Depot Breach, click here.
For additional information on the
Albertsons Breach, click here
There are have been calls made to some Members stating they are calling on behalf of Altura Credit Union. The number is 760-721-7669. This number is a legitimate business for a company named Pure Turbos. The company currently has a recording stating that if you did indeed receive a call from them, your card number may have been compromised.
If you received a call from that number, call us at 888-883-7228 or visit one of our locations to block you card and look over your account for any potential fraud.