Lost/Stolen Card(s)

The earliest you discover that your Altura credit card has been lost or stolen is the time that you need to contact us to protect your account and your identity.

Whether you have lost your Altura debit or credit card, contact us at the following number:

  • During normal business hours – 1-888-883-7228, select option 4
  • After normal business hours – 1-888-883-7228, select option 3 or call 800-528-2273