Report Lost or Stolen Card

The earliest you discover that your Altura Visa credit card has been lost or stolen is the time that you need to contact us to protect your account and your identity.

Whether you have lost your Altura Visa debit or Visa credit card, contact us at the following number:
  • During normal business hours – 1-888-883-7228, select option 4
  • After normal business hours – 1-888-883-7228, select option 2

For more information about lost or stolen cards, please call Member Service at 1-888-883-7228 or visit your local Altura branch.

IDENTITY THEFT WARNING

Learn more about keeping your identity safe and know your victim’s rights.