WEBVTT 1 00:00:00.370 --> 00:00:01.310 line:15% I'm Ricardo. 2 00:00:01.310 --> 00:00:03.080 line:15% I'm 24 years old. 3 00:00:03.080 --> 00:00:04.570 I live in Riverside. 4 00:00:04.570 --> 00:00:08.070 I became an Altura member because I saw the opportunities 5 00:00:08.070 --> 00:00:11.580 that you guys had, the great rates that they were offering. 6 00:00:11.580 --> 00:00:12.920 Great people to talk to. 7 00:00:12.920 --> 00:00:14.740 It was really like talking to family. 8 00:00:14.740 --> 00:00:17.090 When I first bought the car, I was livin' it, 9 00:00:17.090 --> 00:00:18.970 but sometimes life happens. 10 00:00:18.970 --> 00:00:23.100 With the whole COVID-19, this pandemic that came about, 11 00:00:23.100 --> 00:00:24.730 before it got really serious, 12 00:00:24.730 --> 00:00:26.257 they immediately jumped into action says, 13 00:00:26.257 --> 00:00:27.647 "Hey, this is getting scary. 14 00:00:27.647 --> 00:00:30.567 "We wanna be there for our members in any way possible 15 00:00:30.567 --> 00:00:31.400 "that we can." 16 00:00:31.400 --> 00:00:33.760 line:15% They have the app available to where you can make 17 00:00:33.760 --> 00:00:35.380 line:15% all your payments right then and there. 18 00:00:35.380 --> 00:00:37.830 You log on to your app, and you click two buttons. 19 00:00:37.830 --> 00:00:40.670 10 seconds, your payment's made, and your payment's done. 20 00:00:40.670 --> 00:00:42.860 Altura's my number one choice. 21 00:00:42.860 --> 00:00:45.357 Whenever I needed something, I can call 'em and says, 22 00:00:45.357 --> 00:00:47.657 "Hey, if I needed to move a payment." 23 00:00:47.657 --> 00:00:49.180 "Yeah, no problem." 24 00:00:49.180 --> 00:00:50.610 They've never had anything negative. 25 00:00:50.610 --> 00:00:54.040 You go in, courteous, they greet you right away, 26 00:00:54.040 --> 00:00:56.160 they attend to you and says, "How can we help you?" 27 00:00:56.160 --> 00:00:57.770 I'm Ricardo Villalpando. 28 00:00:57.770 --> 00:00:59.483 Thank you, Altura Credit Union.