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For general inquiries, you can email us here. For account-specific inquiries, you can utilize the message center within online banking or Altura’s mobile app.

Did you know?

You can customize your debit or credit cards with a second line. Have a favorite nickname, sports team or just something fun you want to include?
Second Line on Debit and Credit Cards - Altura Credit Union

We are always holding giveaways on our Facebook page. Don’t miss out, and check back often.

Altura Credit Union was first opened back in 1957 and has grown to span all across Riverside County.

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We volunteer our time, whether it’s fundraising for Habitat for Humanity or helping local teachers makeover their classrooms, we always want to be involved!

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Altura rewards two lucky members every quarter with a cash prize of $1,500. All you have to do is start saving!

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Credit Unions cannot be bought or sold because they are owned by their members. Members are part owners because they have a stake in the company.

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Employer Benefits

You and Your
Employee Benefits

Offering Altura Credit Union to your employees makes sense – it costs you nothing, yet gives your employees the opportunity to take advantage of all the benefits of Credit Union membership. In addition, when your organization signs on with us, you become what is called a SEG (Select Employer Group or A Community Partner).

As an added benefit, a Business Development Officer will be dedicated to your organization. So you will have the comfort of knowing that you can direct any calls to a single person familiar with your needs.

Employer Products and Services

What You Get With Altura Credit Union

  • Improve your employee benefits at No Cost.
  • A dedicated Business Development Officer who will provide your business with personalized account service and serve as a single point of contact.
    • Employee onboarding packets
    • On-site presence at your workplace, including benefit fairs, open enrollments and orientation for new employees
    • Sponsorship opportunities for Work Events
  • Offer employees and their families the benefit of a credit union membership.
    • Easy sign-up—Altura does all the work
  • Reduce company expenses by offering employees the convenience of direct deposit.
  • Enhance your employee benefit program with free financial education seminars, including Lunch & Learns seminars, that promote financial literacy.
  • Give employees access to low-cost, convenient financial services and superior rates.

Interested in learning more?

Contact Us

Employer Benefits Brochure

View our full Employer Benefits Brochure and see all that we have to offer.

Benefits Brochure

Credit Builder

Designed for Members who are seeking to rebuild and increase their credit score.  Once the application is approved, funds will be placed into a Share Certificate. You make easy monthly payments and once the loan is paid off, you will have access to the cash.  Credit Builder helps you build up your credit history and your savings at the same time.

Even with a low score you can:

  • Be approved quickly!
  • Borrow up to $3,000.
  • Terms are 12-month, 24-month, & 36-month
Rates Effective Date: October 21, 2020
Type--
Credit BuilderFixed/APR^5.00% above dividend rate being paid on the Share Certificate Account securing the loan

^ APR = Annual Percentage Rate.

To download a Rate Sheet, click here.

Your Path to Financial Fitness Starts Here

At Altura CU, we care about your financial wellness. That’s why we’ve partnered with industry-leading BALANCE to provide you with free access to expertly-crafted financial education and resources to help with your fiscal matters. And should you need, BALANCE can assist with confidential, no-cost financial counseling services to help you develop a sensible budget managing spending and debt. For all your financial life stage changes and more, we—in partnership with BALANCE—are here to help.

 

GO TO BALANCE

A Redesigned Checking Experience

Altura Credit Union is continuously looking for ways to make our Members’ financial lives as convenient as possible. Based upon Member feedback, we have redesigned our main checking account.

Introducing Ascend Checking, a checking account that is simple, has limited stipulations, and no monthly service fees. You also get a several benefits that we think you’ll love, including real-time access to monitor and protect your credit score and dividends based on balances in your account*.

  • No Fees
    • No monthly maintenance fees. No gimmicks. Ever.
  • Free Credit Monitoring
    • Free credit monitoring, reporting and daily updates.**
  • Dividends**
    • Earn dividends on higher balances.**
  • ID Theft Protection
    • Get free ID theft protection

* The dividend for Tier I annual percentage yield will be paid on accounts maintaining an average daily balance of $10,000.00 during the statement cycle and the dividend for Tier II annual percentage yield will be paid on accounts maintaining an average daily balance of $50,000.00 during the statement cycle. Any account not qualifying for Tier I or Tier II will not earn dividends.

** Access to this feature is available to members who have either 5 monthly card transactions (debit or credit) or an existing current loan.

Minimum balance requirements: The minimum balance required to open this account is $25.00. Transaction limitations: No transaction limitations apply to this account unless
otherwise stated here: AlturaCU.com/Fees. Fees and Charges: No monthly maintenance fees or charges apply to this account. Click here for the full disclosure.

What You Get With Altura Credit Union

  • Improve your employee benefits at No Cost.
  • A dedicated Business Development Officer who will provide your business with personalized account service and serve as a single point of contact.
    • Employee onboarding packets
    • On-site presence at your workplace, including benefit fairs, open enrollments and orientation for new employees
    • Sponsorship opportunities for Work Events
  • Offer employees and their families the benefit of a credit union membership.
    • Easy sign-up—Altura does all the work
  • Reduce company expenses by offering employees the convenience of direct deposit.
  • Enhance your employee benefit program with free financial education seminars, including Lunch & Learns seminars, that promote financial literacy.
  • Give employees access to low-cost, convenient financial services and superior rates.

Interested in learning more?

Contact Us

Employer Benefits Brochure

View our full Employer Benefits Brochure and see all that we have to offer.

Benefits Brochure

Credit Builder

Designed for Members who are seeking to rebuild and increase their credit score.  Once the application is approved, funds will be placed into a Share Certificate. You make easy monthly payments and once the loan is paid off, you will have access to the cash.  Credit Builder helps you build up your credit history and your savings at the same time.

Even with a low score you can:

  • Be approved quickly!
  • Borrow up to $3,000.
  • Terms are 12-month, 24-month, & 36-month
Rates Effective Date: October 21, 2020
Type--
Credit BuilderFixed/APR^5.00% above dividend rate being paid on the Share Certificate Account securing the loan

^ APR = Annual Percentage Rate.

To download a Rate Sheet, click here.

Your Path to Financial Fitness Starts Here

At Altura CU, we care about your financial wellness. That’s why we’ve partnered with industry-leading BALANCE to provide you with free access to expertly-crafted financial education and resources to help with your fiscal matters. And should you need, BALANCE can assist with confidential, no-cost financial counseling services to help you develop a sensible budget managing spending and debt. For all your financial life stage changes and more, we—in partnership with BALANCE—are here to help.

 

GO TO BALANCE

A Redesigned Checking Experience

Altura Credit Union is continuously looking for ways to make our Members’ financial lives as convenient as possible. Based upon Member feedback, we have redesigned our main checking account.

Introducing Ascend Checking, a checking account that is simple, has limited stipulations, and no monthly service fees. You also get a several benefits that we think you’ll love, including real-time access to monitor and protect your credit score and dividends based on balances in your account*.

  • No Fees
    • No monthly maintenance fees. No gimmicks. Ever.
  • Free Credit Monitoring
    • Free credit monitoring, reporting and daily updates.**
  • Dividends**
    • Earn dividends on higher balances.**
  • ID Theft Protection
    • Get free ID theft protection

* The dividend for Tier I annual percentage yield will be paid on accounts maintaining an average daily balance of $10,000.00 during the statement cycle and the dividend for Tier II annual percentage yield will be paid on accounts maintaining an average daily balance of $50,000.00 during the statement cycle. Any account not qualifying for Tier I or Tier II will not earn dividends.

** Access to this feature is available to members who have either 5 monthly card transactions (debit or credit) or an existing current loan.

Minimum balance requirements: The minimum balance required to open this account is $25.00. Transaction limitations: No transaction limitations apply to this account unless
otherwise stated here: AlturaCU.com/Fees. Fees and Charges: No monthly maintenance fees or charges apply to this account. Click here for the full disclosure.

Altura Advantage

Give your employees the credit union advantage. As a preferred partner, your company would be able to offer your employees and their families the benefits of a credit union membership at no cost to your bottom line.

Security

Altura Credit Union is federally insured by the National Credit Union Administration (NCUA) for up to $250,000 which provides the same benefits of FDIC insurance for a bank account.

Low Rates and Fees

Your employees would benefit from excellent rates! Altura Credit Union's loan rates are low and our savings yield rates are high!

Amazing Service

Altura Credit Union will assign you a Business Development Officer who will prioritize your company and provide free financial education workshops, special offers, sponsorships, on-site employee visits, new hire presentations, welcome packets for new employees and more!

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Business Development Officers

Our Business Development Officers can help you with free financial education workshops, special offers, sponsorships, on-site employee visits, new hire presentations, welcome packets for new employees and more!

VIEW BIO AND CONTACT

Karena Zermeno

Moreno Valley | Hemet | San Jacinto | Beaumont
I am the Sr. Business Development Officer for Altura Credit Union, Founder of the Hemet/San Jacinto Student of the Month Program, and Chair for The Salvation Army Riverside County ARC. I also serve on many boards which include the Hemet/San Jacinto Chamber of Commerce, Habitat for Humanity of Hemet and I also recently started the Student of the Month Program in the Banning/Beaumont and Moreno Valley/Val Verde school district area. I have been a Riverside County resident for over 14 years. I am a strategic, multidisciplinary community supporter and humble servant with a passion for our youth, coaching and public relations. I have over 23 years in banking experience. Although my skill set is vast, my greatest expertise revolves in the worlds of creating and maintaining relationships. My wish is to combine my knowledge and experience in these areas, to deliver the best to our community, my employer and their audiences as well as help empower our youth.
951-757-5920
F:
no
yes
VIEW BIO AND CONTACT

Jonathan “JP” Paredes

Riverside
I joined Altura Credit Union in February 2014 and am responsible for Business Development efforts for the Riverside region, maintaining existing SEG & Community Partnerships, participation in community events and working collaboratively with the Executive Leadership Team, coworkers, other affiliate partners and members of the public. I dedicate my time to serving the needs of my community and I have made it my focus to provide excellent member service with Every Member, Every Time. I have over 12 years of financial institution experience, with a beginning in Branch Operations. During my free time, I enjoy spending time with friends, attending theatrical shows or concerts, outdoor activities and world travel.
951-205-3311
F:
no
yes
VIEW BIO AND CONTACT

Josh Smith

Corona | Temecula | Murrieta
My name is Joshua Smith and I am originally from Whittier, CA but did most of my growing up in Corona. I began my career with Altura Credit Union in January of 2014, working now as a Business Development Officer. My job as a BDO is to build and maintain existing Select Employer Group relationships while actively being involved in the community. In my past positions, I gained and strengthened my Member service etiquette and I make it my focus to deliver a high-quality experience. I witnessed firsthand that doing a little extra goes a long way. I am responsible for the Corona/Murrieta territory and continuously strive to be an active presence within my community partnerships.
951-565-7951
F:
no
yes
VIEW BIO AND CONTACT

Juvenal Gonzalez

Rancho Mirage | Indio
760-499-2840
F:
no
yes
Easy Account Access

Mobile Banking App

We have a mobile app available for both iOS and Android devices so you can easily access your accounts, transfer funds, and more!

iOS | Android

Fast Loan Applications

Apply for Loans

Did you know that you can apply for loans online? Our application process is simple and accessible from the convenience of your home.

Quick Cash Access

Visit Local ATMs

The CO-OP ATM network makes it easy and convenient to get quick access to cash when you need it.

Online Bill Pay

Set up Payees Online

A free service that allows you to set up bill payees through Online Banking.

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Employee Convenience

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Financial Well-Being

Learn How to Manage Your Money

Financial Well-Being

Learn How to Build Your Credit

Calculators

Determine Monthly Payments for Loans and Mortgages

Altura in the Community

See How We Support Our Local Community

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