Our phone system is experiencing technical difficulties and MoneyTalks is currently not available. We apologize for the inconvenience and are working to resolve this issue as soon as possible.
For general inquiries, you can email us here. For account-specific inquiries, you can utilize the message center within online banking or Altura’s mobile app.
Did you know?
You can customize your debit or credit cards with a second line. Have a favorite nickname, sports team or just something fun you want to include?
We are always holding giveaways on our Facebook page. Don’t miss out, and check back often.
Altura Credit Union was first opened back in 1957 and has grown to span all across Riverside County.
We volunteer our time, whether it’s fundraising for Habitat for Humanity or helping local teachers makeover their classrooms, we always want to be involved!
Altura’s online services add convenience to your everyday banking needs. From checking your balances on your savings, checking, loan or credit card balances, our online and mobile banking makes it simpler than ever.
Mobile banking is easy! You can purchase our app for your iPhone, iPad, or Apple Watch through the Apple Store. You can also search for the Altura Credit Union Mobile app on the Android Market for your Android device. Thousands have enjoyed using this free app. Just look at all the positive reviews!
Web Bill Pay
With Altura’s Web Bill Pay, you no longer have to worry about going to different websites to pay your bills. With Web Bill Pay service, you can pay them all in one place, it’s as simple as that.
If you already use Web Bill Pay and would like to transfer the payments from your existing checking account to a new account, just contact your branch or the Member Service Center and they will help facilitate the transfer. Then, just enroll in online banking with your new account and you’re ready to go.
Pay anyone you would normally pay by check.
Schedule bill reminders so you never forget recurring due dates.
Set up recurring payments. If you always know the exact amount and the due date, let the payments go automatically each month.
Schedule advance payments. You can schedule payments up to one year in advance and as little as one day in advance.
Receive your bills by email to cut down on identity-sensitive mail in your mailbox.
e-Statements
With Altura’s Online Banking e-Statements, you will receive your statement much quicker than you would by mail. When you enroll in our Online Banking, you will be automatically opted in to our e-statements.
There is no monthly fee for e-Statements. Once you enroll you will begin archiving your monthly e-statements. You must enroll prior to the last day of the month in order to receive your e-statement for the following month.
Some benefits include:
Your statement is ready by the 3rd of the month, often earlier!
Protect yourself from identity theft by keeping your sensitive account information out of your mailbox.
Access past statements up to one year for free. Just log in and select the statement you’d like to view with options to print.
You will be notified by email when your statement is ready, which includes a notice that you can log in at your convenience to view your statement.
Saves the expenses of paper and postage. E-Statements is a great way to save paper and postage costs while enjoying the perks of online statements.
e-Alerts
Being aware of your account activity is vital for managing your finances. With Altura’s e-Alerts, account activity alerts will be sent to your mobile phone or email the same day it happens. There is no monthly fee for e-alerts. Our E-Alerts include:
Payroll Direct Deposit Alert: Know when a direct deposit has been credited to your account.
NSF/Courtesy Pay Alert: Get alerted to any overdraft, courtesy pay or non-sufficient funds activity and the amount it is for.
Checking/Savings Low Balance Alert: Input a minimum balance for your checking or savings account. If the account falls below the balance, an alert is sent to you.
Line of Credit Balance Alert: Know what your balance is on a line of credit.
Loan/Credit Card Payment Due Alert: Decide how many days before the due date you want to be notified.
Checking/Savings Transfer Alert: Know when a transfer has occurred on any account.
Loan Transfer Alert: Know when a transfer or payment has been made to a loan on your account.
Personalized Message: Alert yourself with a personalized message like birthdays, anniversaries, etc.
Money Download
Keeping track of your monthly income and expenses has never been easier if you use software programs such as Quicken or Microsoft Money. Just download your information straight from the Altura Online Banking site. There is no monthly fee for using Quicken or MS Money Benefits include:
Reconcile your account easily and quickly. Simply download your account information to easily find and compare matching transactions with new transactions.
Quicken WebConnect transfers straight to the software. If you use Quicken, selecting Web Connect the transfer will automatically go straight to Quicken.
No need to worry about duplicate transactions. You can approve, deny or edit any transaction that is downloaded before it is added to your software program.
Instapay
With instaPay™, transferring funds has never been this quick and easy. instaPay™ allows you to send funds to nearly anyone in the U.S. using an email address or phone number. Instapay’s features are:
Convenient: Transfer funds to friends and family without the hassle of having to download another app. Simply log in to your online or mobile banking and click on the instaPay™ widget.
Secure: Your account information stays protected at all times. Feel secure with a transfer system that offers the same level of security as your online banking account.
Instant: instaPay™ offers an instant credit option free of charge. Simply have the other person accept your transfer with their debit card.
Online & Mobile Banking
Altura’s online services add convenience to your everyday banking needs. From checking your balances on your savings, checking, loan or credit card balances, our online and mobile banking makes it simpler than ever.
Mobile banking is easy! You can purchase our app for your iPhone, iPad, or Apple Watch through the Apple Store. You can also search for the Altura Credit Union Mobile app on the Android Market for your Android device. Thousands have enjoyed using this free app. Just look at all the positive reviews!
Web Bill Pay
With Altura’s Web Bill Pay, you no longer have to worry about going to different websites to pay your bills. With Web Bill Pay service, you can pay them all in one place, it’s as simple as that.
If you already use Web Bill Pay and would like to transfer the payments from your existing checking account to a new account, just contact your branch or the Member Service Center and they will help facilitate the transfer. Then, just enroll in online banking with your new account and you’re ready to go.
Pay anyone you would normally pay by check.
Schedule bill reminders so you never forget recurring due dates.
Set up recurring payments. If you always know the exact amount and the due date, let the payments go automatically each month.
Schedule advance payments. You can schedule payments up to one year in advance and as little as one day in advance.
Receive your bills by email to cut down on identity-sensitive mail in your mailbox.
e-Statements
With Altura’s Online Banking e-Statements, you will receive your statement much quicker than you would by mail. When you enroll in our Online Banking, you will be automatically opted in to our e-statements.
There is no monthly fee for e-Statements. Once you enroll you will begin archiving your monthly e-statements. You must enroll prior to the last day of the month in order to receive your e-statement for the following month.
Some benefits include:
Your statement is ready by the 3rd of the month, often earlier!
Protect yourself from identity theft by keeping your sensitive account information out of your mailbox.
Access past statements up to one year for free. Just log in and select the statement you’d like to view with options to print.
You will be notified by email when your statement is ready, which includes a notice that you can log in at your convenience to view your statement.
Saves the expenses of paper and postage. E-Statements is a great way to save paper and postage costs while enjoying the perks of online statements.
e-Alerts
Being aware of your account activity is vital for managing your finances. With Altura’s e-Alerts, account activity alerts will be sent to your mobile phone or email the same day it happens. There is no monthly fee for e-alerts. Our E-Alerts include:
Payroll Direct Deposit Alert: Know when a direct deposit has been credited to your account.
NSF/Courtesy Pay Alert: Get alerted to any overdraft, courtesy pay or non-sufficient funds activity and the amount it is for.
Checking/Savings Low Balance Alert: Input a minimum balance for your checking or savings account. If the account falls below the balance, an alert is sent to you.
Line of Credit Balance Alert: Know what your balance is on a line of credit.
Loan/Credit Card Payment Due Alert: Decide how many days before the due date you want to be notified.
Checking/Savings Transfer Alert: Know when a transfer has occurred on any account.
Loan Transfer Alert: Know when a transfer or payment has been made to a loan on your account.
Personalized Message: Alert yourself with a personalized message like birthdays, anniversaries, etc.
Money Download
Keeping track of your monthly income and expenses has never been easier if you use software programs such as Quicken or Microsoft Money. Just download your information straight from the Altura Online Banking site. There is no monthly fee for using Quicken or MS Money Benefits include:
Reconcile your account easily and quickly. Simply download your account information to easily find and compare matching transactions with new transactions.
Quicken WebConnect transfers straight to the software. If you use Quicken, selecting Web Connect the transfer will automatically go straight to Quicken.
No need to worry about duplicate transactions. You can approve, deny or edit any transaction that is downloaded before it is added to your software program.
Instapay
With instaPay™, transferring funds has never been this quick and easy. instaPay™ allows you to send funds to nearly anyone in the U.S. using an email address or phone number. Instapay’s features are:
Convenient: Transfer funds to friends and family without the hassle of having to download another app. Simply log in to your online or mobile banking and click on the instaPay™ widget.
Secure: Your account information stays protected at all times. Feel secure with a transfer system that offers the same level of security as your online banking account.
Instant: instaPay™ offers an instant credit option free of charge. Simply have the other person accept your transfer with their debit card.
CHERESE CLOSURE | MEMBER SINCE 2015
“With my busy lifestyle and my commute, I am hardly ever at home. Therefore, I am able to take care of all of my banking needs on the website; it’s...
“Altura is there for us when we need them with auto loans, any kind of home loans and just great service. When you walk into the branches they’re friendly, professional...
"I ended up applying and literally getting the percentage cut in half as to what was being offered competitively and I ended up going forward and buying a car because...
