Home Loans

Over the course of the last decade, Greg Rexroad has built a reputation as one of the most caring and competent Loan Officers in the business today. As a Mortgage Loan Specialist with Altura Credit Union, Greg is committed to providing exceptional service. “I really enjoy working closely with Members to help them achieve their dream of owning a home, which can be a stressful experience. I do all I can to make the process of obtaining a home loan as stress-free as possible,” he says. Greg also partners with the Real Estate Agents to address all contingencies and have a successful on-time closing.

I have over 25 years of experience in Retail Banking and have consistently provided superior service and results! My specialty for the past 18 years is originating residential loans, such as VA, FHA, conventional, construction loans, for all types of borrowers and first time home buyers. I have always been a client-focused loan officer, and as such my business is mostly referral based on past clients and Real Estate agents. Other Languages: Turkish, Farsi

“Whether purchasing or refinancing a home, I will work hard to ensure that my members get the best loan programs at the best rates.   I look at a mortgage as a life event and not just an application or loan number; it can be life changing.” Dawn began her career in the mortgage industry in 2008 while managing a local bank branch in the valley. In 2017, she started originating mortgage loans exclusively. Dawn, with her 17 years of financial experience and her extensive knowledge of mortgage lending, will always put your complete financial well-being as a top priority. Her business is based on realtor relationships, past clientele and referrals from friends and family members. You can truly call her a “mortgage professional” for she is highly trained, passionate and knowledgeable about the ever-changing mortgage industry. She is honored and thankful for every opportunity to assist her members with their mortgage needs.  

As a career mortgage loan professional Roberts’ stated goal is “To help our members navigate the home loan process with comfort and confidence.” Robert has experience with Conventional loans, FHA loans, VA loans as well as non-prime products. Whatever your home loan needs might be, Purchase, Refinance or Consolidation, Robert will be there every step of the way!

Victor Novoa has over 18 years of experience in the mortgage industry. He has worked closely with clients in a wide range of industries including residential and commercial real estate, manufacturing, healthcare, and construction. Victor has extensive product knowledge and experience in purchases and refinances. For him, there is no difference between his members, whether they are a First Time Home Buyer or a Seasoned Investor. Originally from the central coast of California, he served in the United States Navy and Marine Corp. When he is not helping people enhance their personal mortgage scenarios, Victor enjoys working on custom cars, spending quality time with his wife and children, hiking, mountain biking, camping, and traveling. Other Languages: Spanish

Jessica Serrano is a licensed mortgage originator at Altura Credit Union. She provides professional financial services, specializing in financing the purchase and refinance of residential. Jessica is fluent in both English and Spanish. Outside of the office, she likes to spend time with her family, travel and try new restaurants. Other Languages: Spanish    

Juliana Casillas has over 13 years in the financial industry and is happy to be a part of your journey with any of your home loan needs. You will have her commitment that the experience will be as stress-free as possible. Considering how a mortgage is a person’s biggest investment, let Juliana help you through the process. Away from the office Juliana enjoys spending time with her husband and kids. She's also a big sports fan and likes exploring coffee shops and traveling.

Juliana Casillas tiene más de 13 años en la industria financiera. Ella está feliz de ser parte de su viaje con cualquiera de sus necesidades de préstamos hipotecarios. Tendrá su compromise de que la experiencia sea lo más libre de estrés possible. Teniendo en cuenta que una hipoteca es la mayor inversion de una persona, deje que Juliana le ayude en el prceso. Fuera de la oficina, a Juliana le gusta pasar tiempo con su esposo y sus hijos. También es una gran aficionada a los deportes, explorando cafeterias y viajando.

Jessica Arroyo is member service-oriented with over 10 years of retail banking experience. She has worked for the Credit Union for 5 years with roles in leadership and managing team members. Jessica’s main goal is to assist and educate members through their home loan process with care, efficiency, and attention to detail. She looks forward to assisting you with your home loan needs. Other Languages: Spanish