We have a temporary power outage at our Rancho Mirage branch and are working to resolve the issue as quickly as possible. We apologize for this inconvenience.
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Forget generic plastic, go wild! Nicknames, teams, or just a sprinkle of you – personalize your Altura cards with a second line and make them truly yours.
Six decades of unwavering service, six decades of dreams realized. Altura’s legacy is etched throughout Riverside County.
With the stimulus check payments, there are many important questions regarding eligibility, amounts, and timing. Please see the following resources and make sure to check out our Coronavirus Scams section to be aware of how fraudsters are trying to use the stimulus checks as a lure for criminal campaigns.
2021 Economic Impact Payment: An estimated 89% of tax filers will be receiving a third direct payment worth up to $1,400 for each individual and his or her dependents. These payments will be made by either direct deposit or paper check to people who meet the government’s eligibility requirements.
Checking the Status of the 2nd Stimulus Payment: To check the status of your possible Economic Impact Payment (Stimulus Check), we advise you to first check: irs.gov/coronavirus/get-my-payment, and then check your account online, as that will have the latest updates to your account.
Altura Stimulus Payment Postings: Altura has posted all electronic payments received to date, so if you have received your stimulus payment, it will be posted in your account.
Stimulus Fraud and Scams: Be aware of the fraud and scams that are occurring in relation to the 2nd stimulus payment. Click here to view the IRS’s article about scams related to the 1st stimulus payment to learn more.
Stimulus Check FAQs: Altura Member and Congressman for the 41st District of California, Mark Takano, sent an email with frequently asked questions regarding the upcoming stimulus checks.
Altura’s Digital Services are conveniently available 24/7. With the recommendation for social distancing, having access to your account through your mobile device is more important than ever.
Signing Up for Mobile Banking
If you haven’t signed up for our mobile app, it’s a super easy way to manage your accounts, transfers and more from one place. Below are instructions to help you download the app and register:
Download and open the mobile app for iOS | Android
Select “Sign up now”
Accept the disclosures tied to online banking and confirm your identity
Enter a username and click “Continue”
Enter the delivery method to receive your temporary password and click “Send Password”
Enter your temporary password and your new password when prompted
Follow the remaining prompts and requests to access your accounts
Please contact our Member Services Department at 888.883.7228 if you need any assistance.
Setting Up Notifications
In addition, you can also set up notifications in Online Banking by following these steps:
Note: Notifications need to be set up through Online Banking on a computer and can’t be set up through the mobile app.
Once logged in, click on your name in the top right corner of the screen and select “Settings”
Select the “Notifications” tab
There are different notifications available and options for how to receive them. Click on the settings icon next to the specific notification you should like to receive, then select the delivery method (e.g. “Email” or “Push” notification).
Click “Save Changes” and be sure to enable notifications for each applicable item.
Please contact our Member Services Department at 888.883.7228 if you need any assistance.
Altura Member Messages
Altura has been communicating with Members since the onset of the Coronavirus (COVID-19), providing physical and financial health options. Check often as we will add more useful content.
Tips on Getting Back to Normal: As we near these less restrictive phases, here are some tips on how to get back to some normalcy as a community.
Paycheck Protection Program: As part of our continued efforts to be here for our Members during this difficult time, Altura has partnered with Jack Henry & Associates and Lendio to provide a simple and much needed Paycheck Protection Program (PPP).
Details About Stimulus Check, Avoiding Scams: On Friday, March 27th, the historic $2 trillion stimulus package was signed into law, which put in motion an eventual disbursement of funds for most U.S. taxpayers.
Important Notice: Adjusted Branch Hours: In an effort to do our part in helping to flatten the curve of the Coronavirus (COVID-19) and to follow the recommendations from the Safer at Home order, we will be temporarily adjusting our normal branch hours.
Banking Outside the Branch: We wanted to share these helpful tips on how you can best bank online safely and securely.
Important Update: Safer at Home: Altura Credit Union wants to notify you that as an essential business we will be open during this time and will be implementing some additional precautions to help keep Members as safe as possible.
Important: Update Regarding the Coronavirus: At Altura Credit Union, the health and safety of our Members and employees are of utmost importance at this crucial time with the spread of the Coronavirus (COVID-19).
Grocery Store Info
Grocery stores are busier than ever. Many stores have new adjusted hours and some are offering Senior Shopping Hours. Click on the links below to see announcements and resources from local grocery chains:
Scammers are taking advantage of the fear surrounding Coronavirus (COVID-19). See the following links for resources on avoiding these scams:
California Department of Business Oversight Scam Alerts: In light of recent events, the Department of Business Oversight (DBO) urges consumers and investors to be alert to scams and unlawful activities in the investment and other financial services industries.
Online Stimulus Check Scams are on the Rise: In the coming weeks, money from a federal stimulus package is expected to start hitting Americans’ bank accounts—and scammers are already using it as a lure in criminal campaigns.
Altura has collected all of the .gov sites and government-related resources that we’ve found useful during the past few weeks. Take a look and let us know if there are any we may have missed: marketingassistance@alturacu.com.
U.S. Department of Labor: The U.S. Department of Labor has resources available to help workers and employees prepare for the COVID-19 virus.
U.S. Department of Education: The U.S. Department of Education is taking steps to prevent the introduction and spread of COVID-19 into communities across the U.S.
Our local Riverside County as well as other neighboring counties have provided resources regarding COVID-19. Please click the appropriate link(s) below relevant to you:
Altura has partnered with industry-leading BALANCE to provide you with free access to expertly-crafted financial education and resources to help with your fiscal matters. During this time, BALANCE has recommended several resources to help ensure financial stability for you and your family:
With the stimulus check payments, there are many important questions regarding eligibility, amounts, and timing. Please see the following resources and make sure to check out our Coronavirus Scams section to be aware of how fraudsters are trying to use the stimulus checks as a lure for criminal campaigns.
2021 Economic Impact Payment: An estimated 89% of tax filers will be receiving a third direct payment worth up to $1,400 for each individual and his or her dependents. These payments will be made by either direct deposit or paper check to people who meet the government’s eligibility requirements.
Checking the Status of the 2nd Stimulus Payment: To check the status of your possible Economic Impact Payment (Stimulus Check), we advise you to first check: irs.gov/coronavirus/get-my-payment, and then check your account online, as that will have the latest updates to your account.
Altura Stimulus Payment Postings: Altura has posted all electronic payments received to date, so if you have received your stimulus payment, it will be posted in your account.
Stimulus Fraud and Scams: Be aware of the fraud and scams that are occurring in relation to the 2nd stimulus payment. Click here to view the IRS’s article about scams related to the 1st stimulus payment to learn more.
Stimulus Check FAQs: Altura Member and Congressman for the 41st District of California, Mark Takano, sent an email with frequently asked questions regarding the upcoming stimulus checks.
Altura’s Digital Services are conveniently available 24/7. With the recommendation for social distancing, having access to your account through your mobile device is more important than ever.
Signing Up for Mobile Banking
If you haven’t signed up for our mobile app, it’s a super easy way to manage your accounts, transfers and more from one place. Below are instructions to help you download the app and register:
Download and open the mobile app for iOS | Android
Select “Sign up now”
Accept the disclosures tied to online banking and confirm your identity
Enter a username and click “Continue”
Enter the delivery method to receive your temporary password and click “Send Password”
Enter your temporary password and your new password when prompted
Follow the remaining prompts and requests to access your accounts
Please contact our Member Services Department at 888.883.7228 if you need any assistance.
Setting Up Notifications
In addition, you can also set up notifications in Online Banking by following these steps:
Note: Notifications need to be set up through Online Banking on a computer and can’t be set up through the mobile app.
Once logged in, click on your name in the top right corner of the screen and select “Settings”
Select the “Notifications” tab
There are different notifications available and options for how to receive them. Click on the settings icon next to the specific notification you should like to receive, then select the delivery method (e.g. “Email” or “Push” notification).
Click “Save Changes” and be sure to enable notifications for each applicable item.
Please contact our Member Services Department at 888.883.7228 if you need any assistance.
Altura Member Messages
Altura has been communicating with Members since the onset of the Coronavirus (COVID-19), providing physical and financial health options. Check often as we will add more useful content.
Tips on Getting Back to Normal: As we near these less restrictive phases, here are some tips on how to get back to some normalcy as a community.
Paycheck Protection Program: As part of our continued efforts to be here for our Members during this difficult time, Altura has partnered with Jack Henry & Associates and Lendio to provide a simple and much needed Paycheck Protection Program (PPP).
Details About Stimulus Check, Avoiding Scams: On Friday, March 27th, the historic $2 trillion stimulus package was signed into law, which put in motion an eventual disbursement of funds for most U.S. taxpayers.
Important Notice: Adjusted Branch Hours: In an effort to do our part in helping to flatten the curve of the Coronavirus (COVID-19) and to follow the recommendations from the Safer at Home order, we will be temporarily adjusting our normal branch hours.
Banking Outside the Branch: We wanted to share these helpful tips on how you can best bank online safely and securely.
Important Update: Safer at Home: Altura Credit Union wants to notify you that as an essential business we will be open during this time and will be implementing some additional precautions to help keep Members as safe as possible.
Important: Update Regarding the Coronavirus: At Altura Credit Union, the health and safety of our Members and employees are of utmost importance at this crucial time with the spread of the Coronavirus (COVID-19).
Grocery Store Info
Grocery stores are busier than ever. Many stores have new adjusted hours and some are offering Senior Shopping Hours. Click on the links below to see announcements and resources from local grocery chains:
Scammers are taking advantage of the fear surrounding Coronavirus (COVID-19). See the following links for resources on avoiding these scams:
California Department of Business Oversight Scam Alerts: In light of recent events, the Department of Business Oversight (DBO) urges consumers and investors to be alert to scams and unlawful activities in the investment and other financial services industries.
Online Stimulus Check Scams are on the Rise: In the coming weeks, money from a federal stimulus package is expected to start hitting Americans’ bank accounts—and scammers are already using it as a lure in criminal campaigns.
Altura has collected all of the .gov sites and government-related resources that we’ve found useful during the past few weeks. Take a look and let us know if there are any we may have missed: marketingassistance@alturacu.com.
U.S. Department of Labor: The U.S. Department of Labor has resources available to help workers and employees prepare for the COVID-19 virus.
U.S. Department of Education: The U.S. Department of Education is taking steps to prevent the introduction and spread of COVID-19 into communities across the U.S.
Our local Riverside County as well as other neighboring counties have provided resources regarding COVID-19. Please click the appropriate link(s) below relevant to you:
Altura has partnered with industry-leading BALANCE to provide you with free access to expertly-crafted financial education and resources to help with your fiscal matters. During this time, BALANCE has recommended several resources to help ensure financial stability for you and your family:
While many other banks have significantly modified hours, we are remaining open with our standard business hours. We want to be here for our Members when so many people are struggling financially and with COVID-19 continuing to spread across Riverside County. We are committed to your safety and are following all of the CDC protocols in our branches including social distancing, mandated facial coverings and limiting capacity. You can rest assured that Altura’s doors will be open to serve our Members during this time.
Emergency Loan – For those directly affected by COVID-19 (click link for details)
